Remote Support when you really need it!
Need A+ technical support for your computer right now? Download and run Teamviewer 11, call us, and we'll connect remotely to your computer and explain in easy to understand terms the steps we take to fix your computer problem.

The Teamviewer Support program may look similar to the picture at the right. When you run the program, Teamviewer will automatically assign you an ID and Password.

Please quote your ID and Password when speaking with our support technician. Our technician will then remotely connect to your computer, and explain to you the steps taken in diagnosing and fixing any computer problems you might be experiencing.

Of course, you must have an active internet connection for this to work. (If your internet is not working, then you may have to switch off your ADSL modem, wait 5 minutes before again turning on your modem. If your interent connection still fails, please call your internet service provider, such as Bigpond, iiNet, or Westnet, for example).

Teamviewer 10 remote support works well with ADSL, NBN, Cable and NextG connections locally, interstate or overseas. Please understand that satellite users often experience high degrees of latency, and this may limit a good working remote support connection.

Our pricing for remote IT support is as follows:

  • First two minutes free
  • 3 to 5 minutes remote support $25. (or at discretion of support technician)
  • 5 to 15 minutes remote support $33.00
  • 30 minutes remote support $55.
  • One hour remote support $110.

The easiest way for us to connect to your computer, click on the "1" on the left and choose to "Run" and follow prompts.

Call our technician and he then can remotely help you with your computer problem.

Please note that most everyday IT issues tend to be fixed within a few keystrokes. If our work takes more than a few minutes, based on the information above, upon successful completion we will email (or copy to your desktop) a Tax Invoice in PDF format, payable either by credit card, direct deposit or cheque.

 

Download Teaviewer 11 for all computers.

Download Teamviewer Host for servers (only if specifically asked by your IT Technician).

Download Teamviewer Quick Support (if requested by your IT technician)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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